Yuehuoli CITY Supermarket JK86 Self-Service Coffee Terminal

Project Background: As a regional chain of premium supermarkets, Yuehuoli CITY needed to deploy efficient light dining services at store entrances to enhance the in-store customer experience and foster customer loyalty. Through needs alignment, our self-service coffee terminal was selected as the solution, quickly filling the gap in "grab-and-enjoy" beverage services within the supermarket.

Equipment Configuration Advantages: The terminal is equipped with an intelligent ice-making module, supporting both hot and cold beverage preparation, and offers over 20 drink options, including coffee (such as Americano, latte, etc.), milk, and milk tea. It features a high-definition touchscreen and a scan-to-pay system, with integrated automatic cleaning and low-ingredient alert functions. Each cup is prepared in ≤2 minutes, fitting seamlessly into the fast-paced supermarket consumption environment.

Operational Management Highlights: The device supports remote backend management, enabling real-time monitoring of ingredient consumption and equipment status. It provides on-demand replenishment and maintenance alerts, along with customizable pricing and menu updates. Integrated with Yuehuoli's membership system for seamless payment, it significantly reduces the store's operational labor costs.

Usage Data Performance: After deployment, the terminal maintains a stable daily output of 80–120 cups, with iced beverages accounting for over 40% (peaking at 65% during summer). The per-cup cost is approximately 30% lower compared to traditional manual counters, achieving a light-investment, high-turnover profit model in a non-dining retail setting.

User Feedback: Supermarket customers praised the device for its "simple operation and fast service," with the taste and quality of iced beverages gaining approval among younger consumers. The store management noted that the terminal not only increased the average transaction value but also served as a "small traffic driver" at the entrance, enhancing the overall appeal of the shopping environment.