JK86 Self-Service Coffee Vending Machine Terminal at Hotel

Project Background
As a mid-to-high-end accommodation facility, Blue Mountain Joy Hotel aimed to enhance its front desk support services by providing guests with an "enjoy-upon-arrival" beverage experience to elevate the quality of their stay. Our JK86 self-service coffee vending machine, with its simple yet adaptable appearance and versatile beverage supply capabilities, was implemented as part of the hotel's front desk service setup, filling the gap in light beverage services during non-dining hours at the hotel.

Equipment Configuration Advantages
The terminal features a simple and professional exterior design that complements the hotel's light luxury décor. It supports the preparation of a variety of beverages, including freshly ground coffee and milk tea, and is equipped with a high-definition touchscreen interface and a convenient payment system. Its operation is straightforward and user-friendly, while also incorporating automatic cleaning and low-ingredient reminder functions, meeting the hotel's requirements for low-maintenance operations.

Operational Management Highlights
The device supports remote intelligent backend management, enabling real-time monitoring of beverage output data and equipment status, with on-demand alerts for replenishment and maintenance. It also allows the hotel to customize beverage menus and pricing strategies without the need for additional dedicated staff, significantly reducing the hotel's operational labor costs.

Usage Data Performance
After deployment, the terminal maintained a stable daily output of 30–50 cups, with peak consumption periods aligning with check-in rushes and morning departures. By leveraging its "self-service, contactless" model, the device effectively supplemented the service capacity of the hotel's front desk and improved the efficiency of the guest service experience.

User Feedback
Guests praised the device for its "refined appearance and fast service," noting that the taste and quality of the freshly ground beverages matched the hotel's mid-to-high-end positioning. The hotel management stated that the terminal not only enriched the range of front desk support services but also achieved a balance between service enhancement and cost control through its lightweight operational model.